Insights
Research and practitioner writing drawn from the systems we run every day — not from the sidelines.
Research report
We analyzed 140 enterprise AI deployments. The pattern is consistent: the durable returns arrive in run costs and incident volume long before they appear in revenue — and only where operations data was already trustworthy.
Report · 24 min read
Latest
Modernization
Six principles for modernizing core platforms without freezing the business for three years.
Article · 9 min
Resilience
What separates organizations that recover in hours from those that recover in weeks.
Article · 7 min
Customer story
How observability-first sequencing stabilized a payments platform spanning three infrastructure generations.
Story · 6 min
perspectives
Our people
“Most modernization programs fail on sequencing, not technology choice.”
Dr. Anita Raval
Chief Technology Officer
“If your recovery plan has never woken anyone up at 3am, it is a hypothesis.”
Marcus Feld
Global Head of Resilience
“AI is an operations discipline before it is a product decision.”
Lena Ortiz
Managing Partner, Data & AI